Privacy Policy

Information We Collect

We collect and process the following types of personal information:

Membership Registration

• Name, date of birth, and contact details
• Parent/guardian information for members under 18
• Emergency contact details
• Medical information relevant to activity participation
• Photo consent preferences

Event Bookings & Tickets

• Name and email address
• Phone number (optional)
• Booking and ticket details

Contact Form Submissions

• Name, email, and phone number
• Message content and subject

Payment Information

• Payment transactions are processed securely by Stripe
• We do not store your full card details on our systems

How We Use Your Information

We use your personal information to:

• Process membership registrations and manage your account
• Ensure the safety of children and young people during activities
• Track session attendance for data analysis and accounting purposes
• Process event bookings and send confirmation emails
• Respond to enquiries submitted through our contact form
• Process payments for events and activities
• Send important updates about our services (where you've opted in)
• Comply with legal and safeguarding obligations

Membership requirement: To be a member of The Hunslet Club, we must hold your personal information in order to register you into activity sessions and verify your membership at the door. Holding this information is a condition of membership and is necessary for us to provide our services to you.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: To fulfil memberships, bookings, and services you've requested
• Legal obligation: To comply with safeguarding and child protection requirements
• Legitimate interests: To respond to enquiries and improve our services
• Consent: Where you've given explicit consent (e.g., photo permissions, marketing)

Third-Party Services

We use the following third-party services:

• Stripe: For secure payment processing. See Stripe's Privacy Policy
• Google Maps: Embedded on our contact page. See Google's Privacy Policy
• Brevo: For sending transactional emails (booking confirmations)

We do not sell or share your personal information with third parties for marketing purposes.

Cookies

Our website uses only essential cookies required for the site to function:

• Authentication cookie: Keeps you logged in when you sign into your account
• Cookie consent: Remembers that you've acknowledged our cookie notice

We do not use analytics, advertising, or tracking cookies.

Data Retention

We retain your personal data for as long as necessary:

• Membership data: For the duration of membership plus 2 years
• Consent records: For the duration of membership
• Booking records: 6 years for accounting purposes
• Contact form submissions: 2 years
• Safeguarding records: As required by law

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate information
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Ask us to limit how we use your data
• Portability: Receive your data in a portable format
• Objection: Object to certain types of processing
• Withdraw consent: Where processing is based on consent

Please note that while you may request deletion of your data at any time, doing so will result in your membership being cancelled and your access to the club's facilities and activity sessions being invalidated, as we are unable to verify membership or provide our services without holding your information.

To exercise any of these rights, please contact us at info@hunsletclub.org.uk.

Marketing Communications

With your consent, we may send you marketing communications about The Hunslet Club, including:

• Upcoming events, activities, and camps
• Club news, announcements, and updates
• Information relevant to the interests you selected at registration

You give consent to receive these communications by selecting your marketing preferences during membership registration. We will only contact you about topics relevant to your stated interests.

Unsubscribing: You can withdraw your marketing consent and unsubscribe at any time by emailing info@hunsletclub.org.uk or calling the club on 0113 271 1391. Unsubscribing from marketing communications will not affect your membership or access to club services.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure HTTPS encryption for all data transmission
• Secure password storage using industry-standard hashing
• Regular security reviews and updates
• Staff training on data protection

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.